Passengers with reduced mobility can receive assistance at the airport of departure and of arrival as well as during the flight. In case passengers wish to receive assistance, it is advisable to reserve assistance when booking the flight, or by contacting us as soon as possible afterwards. This assistance is always provided free of charge.
Several types of assistance are available for people with reduced mobility. It is therefore always required to provide correct information.
The most frequent types of assistance include:
- WCHR: passengers who require assistance to cover long distances, but are able to walk and ascend and descend stairs on their own.
- WCHS: passengers who are able to walk short distances, but cannot ascend and descend steps.
- WCHC: passengers who are completely immobile and wheelchair-bound. These persons must have their own wheelchair and are accompanied to their seat in the airplane.