All bookings for a TUI flight are final. In case of cancellation or modification of the booking, the costs amount to 100%. Consequently, no refund is organized by TUI fly.
If you opt for a PLATINUM cancellation insurance, you enjoy coverage of the full travel fare & extended conditions. In case of cancellation or alteration of the trip, the insurance premium and the € 10 in administrative fees are not reimbursed.
If you didn’t opt for a PLATINUM cancellation insurance, you cannot recover the costs resulting from a cancellation or modification.
You haven't booked a cancellation insurance yet? Do it now!
You can reach us at +32 (0)70/22.00.00*
More than 57 days before departure? You can add the insurance up until 1 week after reservation
From 57 days before departure only on the day of your reservation
Price: 5% of the total amount of the journey with a minimum of € 10 per person
* You didn't book online? Contact your travel agency