When and how can I obtain my travel documents?
You can access your travel documents and print them out as from 21 days before departure via 'myTUI’.
Your reservation number (7 or 12 numbers) and a copy of your reservation suffice to check in for your flight.
If you reserved a car or any other services, you must print out the required vouchers/documents.
Hereafter you will find a few practical tips to avoid technical problems when printing your tickets :
- Go directly to www.tuifly.be , do not go into your favorites;
- Click in the superior frame on your screen on the button refresh or click on the buttons Ctrl + F5 at the same time;
- Switch off temporarily your virusscanner and firewall;
- Disconnect also the pop-up blockers (see also: https://host.softworks.ca/Agate3/blocker/disable-blockers.htm);
- Remove the cookies.