- FAQ
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- TUI Smiles Reward Club
- I need to contact a partner airline regarding my TUI booking. Will I also be given priority when I call or chat?
I need to contact a partner airline regarding my TUI booking. Will I also be given priority when I call or chat?
No, your priority customer service benefits only apply when you contact TUI directly.
The priority chat service (level 2) and the priority chat and telephone service (level 3) do not apply when you contact partner airlines regarding your TUI booking.