- FAQ
- Your Customer Data
- TUI Smiles Reward Club
- Will I earn Smiles for a booking I made before I joined the TUI Smiles Rewards Club?
Will I earn Smiles for a booking I made before I joined the TUI Smiles Rewards Club?
Earning Smiles on an existing booking
You can earn Smiles on a booking you’ve already made. This is possible if you join the TUI Smiles Rewards Club within 30 days of making your booking.
Conditions:
- You join within 30 days of making your booking
- Your booking is eligible for Smiles
- You use the same email address for your booking and your myTUI account
When won’t you receive Smiles retrospectively?
You cannot add Smiles if:
- Your booking was made more than 30 days ago
- Your booking was made before the club launched
Good news
Even at Level 1, you have access to plenty of rewards. As a member, you’ll automatically collect Smiles on future eligible bookings.