Passengers with reduced mobility can receive free assistance at the departure and arrival airport, as well as during the flight.
Book this assistance during booking or afterwards.

Types of assistance:

• WCHR: passengers who require assistance to cover long distances, but are able to walk and ascend and descend stairs independently.
• WCHS: passengers who are able to walk short distances, but cannot ascend and descend stairs but need assistance.
• WCHC: passengers who are completely immobile and wheelchair-bound. These persons need to have their own wheelchair and be accompanied to their seat on the plane.

Other assistance :

• Escort for people with auditory and/or visual impairment: passengers are guided to their seat. These persons can always travel with an assistance dog or guide dog.
• Escort for people with developmental and/or cognitive impairment.
• Meet & Assist: escort for passengers who require assistance to find their way at the airport (e.g. people who fly for the first time, who are unable to read, mothers with small children)

Read information about traveling with assistance here .