I can’t access my TUI Smiles Rewards Club account. What should I do?

Access to the TUI Smiles Rewards Club
You can access the TUI Smiles Rewards Club via your myTUI account.

Forgotten your password?
Go to the myTUI login page and select the option to reset your password. Enter the email address you used to create your account or make your booking.
You will receive a password reset email from no-reply@notifications.my.tui.com. This email is sent automatically.

If you need help, please contact our Customer Services Centre.