- FAQ
- Your Customer Data
- TUI Smiles Reward Club
- What happens if I redeem my partner reward and then cancel my booking?
What happens if I redeem my partner reward and then cancel my booking?
As soon as you join the TUI Smiles Rewards Club, you can start using partner rewards straight away. You don’t need to have made a booking with TUI yet.
Have you already redeemed a partner reward and then cancelled your booking?
No problem. You’ll still have access to the reward. Partner rewards always remain available, even after cancellation.