The Coronavirus is affecting us all deeply. What’s worse, it’s affecting you, the holidaymakers who entrusted their holiday to us.
In these sometimes crazy times, you want to be together... you want to be with the ones you love. Your health and the health of your loved ones is what matters now, and it’s not the time to have to worry about your flight. That’s why we are taking responsibility and are doing everything within our power to ease any concerns you may have about your trip.
By assisting you, by giving advice and by bringing you home if necessary. By giving you the best and most complete information. By suggesting alternatives and solutions, because your holiday plans are probably totally disrupted right now. At this moment, it’s our priority to ensure that everything can still go as planned if at all possible.
We’re here for you if you need us.
TUI Customer Service Center en Corona FAQ
We have never experienced a situation like this before. Ofcourse you all have a lot of questions. The TUI Customer Service Center is ready to answer all of your questions. Although, you can find already a lot of answered questions on our FAQ about the coronavirus. The page is always up to date. Due to the circumstances, the waiting time for those who call us may be longer than expected.